ChaosControl

  In my previous blog posts, I shared my experiences of a failed interview and a successful interview. Now, let's dive into the story of my first job. Joining HSBC bank as a Customer Service Executive, I embarked on a journey as part of the Singapore process in Payments Investigations. My role involved investigating stuck payments and finding solutions to clear them. Today, I'll reveal how I became one of the top contributors in my team during my 1.5-year tenure at the organization. Challenges I Faced: Feeling Out of Place: Initially, joining a new team made me uncomfortable as I felt disconnected. I went through weeks of having no one to eat lunch with until I made an effort to mingle with my colleagues. Self-Responsibility: I realized that no one else was accountable for my training, sense of belonging, or getting me started with work. While there was an induction process, the onus was primarily on me to take charge. Adapting to Organizational Culture: Every organi...